Gaming Tech Operations Lead

Churchill Downs Incorporated; Louisville (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

Churchill Downs Incorporated in Louisville, KY, seeks a Gaming Performance Supervisor to oversee the technical operations of the gaming department, ensuring compliance with state laws and company policies. You will document game moves, supervise technicians, review malfunction data, develop staff, and coordinate with senior leaders to maintain optimal performance.

The role requires 5–7 years in electronics, a 4-year degree or equivalent, and the ability to obtain a Racing License.

Qualifications

• Five to seven years in electronics and maintenance of technical equipment and game machines preferred.
• Ability to obtain a valid Racing License.

Responsibilities

• Maintain documentation of game moves, maintenance logs, and purchase orders for game machine parts and supplies.
• Train game/gaming lead technicians; assist in troubleshooting malfunctions and delegate responsibilities.
• Review reports and data to identify malfunctions and create maintenance lists.
• Develop staff; conduct interviews, hiring and evaluations.
• Review department financial data with the Senior Director of Gaming Operations.
• Meet with Directors and managers as needed.

Skills

Management

Scheduling & timekeeping

Professional demeanor

Ethics & guest service

Gaming laws knowledge

Oral & written communication

Education

4-year degree or equivalent

Racing License

Job description

Churchill Downs Incorporated in Louisville, KY, seeks a Gaming Performance Supervisor to oversee the technical operations of the gaming department, ensuring compliance with state laws and company policies. You will document game moves, supervise technicians, review malfunction data, develop staff, and coordinate with senior leaders to maintain optimal performance.

The role requires 5–7 years in electronics, a 4-year degree or equivalent, and the ability to obtain a Racing License.