Gaming Store Manager - Leadership & Guest Experience

GameStop; North Attleborough (MA); On-site; USD 29,000 - 40,000; Full time

Job summary

GameStop is seeking a Store Manager to oversee store operations and drive sales, guest service, and profitability. The role involves leading staff, training, and ensuring compliance with company policies across the store environment.

The position requires a high school diploma or equivalent, retail management experience, and a passion for gaming. Flexible hours including nights and weekends are expected for store leadership.

Qualifications

• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Responsibilities

• Manage and lead in a multiunit capacity.
• Provide and model best-in-class guest service and greet guests promptly.
• Support the shopping environment, current sales initiatives, and guest relationships.
• Process guest purchases/returns using POS system accurately.
• Promote GameStop benefits like reservations, trade-in, and Pro Rewards.
• Recruit, interview, hire, develop, and retain associates.

Skills

People skills

Guest service

English proficiency

Leadership

POS system

Education

High school diploma

Associate or bachelor degree preferred

Job description

GameStop is seeking a Store Manager to oversee store operations and drive sales, guest service, and profitability. The role involves leading staff, training, and ensuring compliance with company policies across the store environment.

The position requires a high school diploma or equivalent, retail management experience, and a passion for gaming. Flexible hours including nights and weekends are expected for store leadership.