Gaming Retail Store Manager: Lead Guest Experience

GameStop; Sheboygan Falls (WI); Presencial; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

GameStop is seeking a Store Manager to oversee all facets of store operations in a fast-paced retail environment. You will lead a team, deliver outstanding guest service, promote GameStop benefits, and drive sales and profit across one or more stores.

The role requires managing visual merchandising, staff development, and adherence to company policies. You will ensure onboarding and ongoing training, schedule staffing, process transactions, and maintain a safe, organized store.

Formación

• Must provide proof of identity and eligibility to work in the United States.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.
• Bilingual English/Spanish speaking and writing skills preferred.

Responsabilidades

• Lead in a multiunit capacity.
• Provide and model guest service: greet guests, respond to questions quickly and courteously.
• Promote guest benefits, loyalty programs and new promotions.
• Recruit, interview, hire, develop, and retain high-performing associates.
• Ensure onboarding and training prior to opening/closing shifts.
• Schedule staff and manage payroll/time off.
• Maintain store appearance, inventory, and merchandising per policies.
• Process Omni-Channel orders and POS transactions.
• Ensure safety, loss prevention, and bank deposits as required.
• Lead the team to meet sales, profit, and shrink goals.

Conocimientos

Outgoing personality

People skills

Verbal and written communication

Bilingual English/Spanish (preferred)

Educación

High school diploma or equivalent

Associate or Bachelor's degree in business/marketing/merchandising (preferred)

Descripción del empleo

GameStop is seeking a Store Manager to oversee all facets of store operations in a fast-paced retail environment. You will lead a team, deliver outstanding guest service, promote GameStop benefits, and drive sales and profit across one or more stores.

The role requires managing visual merchandising, staff development, and adherence to company policies. You will ensure onboarding and ongoing training, schedule staffing, process transactions, and maintain a safe, organized store.