Gaming Store Manager: Guest Experience Leader

GameStop; Indiana; On-site; USD 52,000 - 68,000; Full time

Job summary

GameStop is seeking a Store Manager to lead operations, drive sales, and deliver outstanding guest service in a fast‑paced environment. You will supervise a retail team, manage inventory, and execute store initiatives to maximize profitability.

Responsibilities include training associates, scheduling, payroll, loss prevention, and maintaining a clean, organized sales floor. Strong communication and leadership are essential to meet guest expectations and company standards.

Qualifications

• High school diploma or equivalent; retail management experience required.
• Minimum 1 year retail management, 3 years sales/leadership preferred.
• Strong guest service, communication, and problem solving.
• Must be able to stand, lift up to 30 lbs, and work nights/weekends.

Responsibilities

• Lead multiunit operations and supervise staff.
• Provide best-in-class guest service and greet guests.
• Manage store environment, visuals, and promotions.
• Process transactions and manage POS cash handling.
• Recruit, interview, hire, train, and develop associates.
• Schedule staff and approve payroll.
• Ensure compliance, loss prevention, and safety.
• Maintain cleanliness and merchandising standards.

Skills

Guest service

Leadership

Scheduling

Payroll

Inventory control

Communication

Loss prevention

Team management

Merchandising

Education

High school diploma

Bachelor’s degree preferred

Tools

POS system

Job description

GameStop is seeking a Store Manager to lead operations, drive sales, and deliver outstanding guest service in a fast‑paced environment. You will supervise a retail team, manage inventory, and execute store initiatives to maximize profitability.

Responsibilities include training associates, scheduling, payroll, loss prevention, and maintaining a clean, organized sales floor. Strong communication and leadership are essential to meet guest expectations and company standards.