Gaming Store Manager: Lead Guests & Sales

GameStop; Smithfield (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

GameStop in Smithfield, NC, is seeking a Store Manager to lead store operations, mentor a retail team, and drive sales initiatives. The role emphasizes guest service, product knowledge, and a visually appealing shopping environment. You will manage scheduling, training, and compliance while ensuring profitable performance.

The Store Manager collaborates with district leadership to execute company initiatives and maintain high standards of guest satisfaction and store controls.

Qualifications

• High school diploma or equivalent required; associate/bachelor’s degree preferred.
• Experience in retail management and guest service roles.
• Strong communication, leadership, and organizational skills.

Responsibilities

• Lead store operations across a multiunit capacity.
• Provide best-in-class guest service and resolve guest questions promptly.
• Oversee POS transactions, inventory, and loss prevention.
• Recruit, train, and develop store associates and ensure onboarding.
• Ensure store environment is clean, organized, and merchandised per policy.

Skills

People skills

Guest service

Leadership

Communication

Team management

Operations awareness

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

GameStop in Smithfield, NC, is seeking a Store Manager to lead store operations, mentor a retail team, and drive sales initiatives. The role emphasizes guest service, product knowledge, and a visually appealing shopping environment. You will manage scheduling, training, and compliance while ensuring profitable performance.

The Store Manager collaborates with district leadership to execute company initiatives and maintain high standards of guest satisfaction and store controls.