Gaming Store Leader - Elevate Guest Experience & Sales

GameStop; Lexington (KY); On-site; USD 52,000 - 68,000; Full time

Job summary

GameStop is seeking a Store Manager to oversee all facets of store operations in Lexington, KY. You will lead a retail team, promote a sales‑driven culture, ensure outstanding guest service, and manage POS transactions, inventory, and loss prevention to achieve store targets.

The role requires strong leadership, excellent communication, and the ability to train and develop staff while upholding company policies and standards for a seamless guest experience.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred in business/marketing/merchandising.
• At least 1 year of retail management experience; 3 years of retail sales/leadership preferred.

Responsibilities

• Lead store in a multiunit capacity and drive sales, profit, and guest satisfaction.
• Provide best-in-class guest service and promote store promotions and loyalty programs.
• Oversee scheduling, payroll, onboarding, and training of associates; enforce company policies and integrity.

Skills

Outgoing personality

Guest service excellence

Team leadership

Communication

Operations management

Cash handling / POS

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree (business/marketing/merchandising) preferred

Tools

POS system

Workday HR system

Job description

GameStop is seeking a Store Manager to oversee all facets of store operations in Lexington, KY. You will lead a retail team, promote a sales‑driven culture, ensure outstanding guest service, and manage POS transactions, inventory, and loss prevention to achieve store targets.

The role requires strong leadership, excellent communication, and the ability to train and develop staff while upholding company policies and standards for a seamless guest experience.