Gaming Retail Store Leader

GameStop; Illinois; On-site; USD 55,000 - 75,000; Full time

Job summary

GameStop is seeking a Store Manager in the United States to oversee daily store operations with a focus on delivering outstanding guest service and driving sales. The role requires leadership of a retail team, ensuring proper onboarding, training, and compliance with company policies across shifts.

The Store Manager will optimize staffing, manage inventory and POS transactions, and collaborate with district leaders to implement store initiatives and preserve the guest experience.

Qualifications

• Must provide proof of eligibility to work in the United States.
• Must be at least 18 years of age.
• Retail management experience required (1 year).
• Video game knowledge preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Lead store operations across multiple units.
• Provide best-in-class guest service and respond to guest questions quickly.
• Manage scheduling, payroll, and store staffing to meet goals.
• Maintain a clean, organized store and ensure proper inventory control.
• Fulfill Omni‑Channel orders and promote loyalty programs.
• Recruit, interview, hire, train, and develop associates.

Skills

Retail management

Guest service

Team leadership

Communication skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

GameStop is seeking a Store Manager in the United States to oversee daily store operations with a focus on delivering outstanding guest service and driving sales. The role requires leadership of a retail team, ensuring proper onboarding, training, and compliance with company policies across shifts.

The Store Manager will optimize staffing, manage inventory and POS transactions, and collaborate with district leaders to implement store initiatives and preserve the guest experience.