Gaming Retail Specialist & Customer Experience

Moonshot Games; Noblesville (IN); Hybrid; USD 28.000 - 34.000; Vollzeit

Zusammenfassung

Moonshot Games Retail Associate in Noblesville, IN is seeking an enthusiastic, organized, customer-focused individual to join our team. You will welcome customers, handle sales, answer inquiries, and maintain a clean, organized store environment.

Ideal candidates are friendly, detail-oriented, and excited about gaming culture, with availability during evenings and weekends. You will also restock, assist with inventory, and support store events as needed.

Qualifikationen

• Prior retail or customer service experience preferred.
• Friendly, approachable attitude with strong interpersonal and communication skills.
• Ability to multitask and stay organized in a dynamic, fast-paced environment.
• Reliable and punctual with a strong sense of responsibility.
• Comfortable learning and using store systems and technology (Shopify POS, Gorgias).
• Availability during evenings and weekends is required.

Aufgaben

• Greet and assist walk-in customers, creating a welcoming and engaging in-store experience.
• Provide knowledgeable support on general products; refer customers to specialists for deeper questions (e.g., Magic: The Gathering singles, Pokemon, D&D materials).
• Operate the POS register to process purchases, returns, gift cards, and store credit transactions.
• Respond promptly and professionally to customer inquiries via phone, email, or in-store.
• Promote current sales, new arrivals, and store events when relevant.
• Restock shelves and maintain tidy, organized displays throughout the store.
• Perform routine inventory checks and help identify stock shortages or overages.
• Receive and process product from other store locations or suppliers.
• Assist with merchandising and signage updates when needed.
• Manage communication related to online and phone orders.
• Pull and prepare customer orders for in-store pickup and shipping.
• Notify customers of order status and follow up on any uncollected items.

Kenntnisse

Retail experience

Customer service

Multitasking

Punctuality

Tech familiarity

Evenings/weekends

Tools

Shopify POS

Gorgias

Jobbeschreibung

Moonshot Games Retail Associate in Noblesville, IN is seeking an enthusiastic, organized, customer-focused individual to join our team. You will welcome customers, handle sales, answer inquiries, and maintain a clean, organized store environment.

Ideal candidates are friendly, detail-oriented, and excited about gaming culture, with availability during evenings and weekends. You will also restock, assist with inventory, and support store events as needed.