Gaming Sales Specialist: Events & Customer Experience

PRO-PLAY GAMES LLC; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Pro-Play Games LLC in Town of Florida, NY, is seeking a friendly Sales Associate to greet guests, assist with product selection, and process transactions at the register.

You will upsell store products, support in-store events and tournaments, and help maintain a clean, organized gaming paradise for customers.

This role emphasizes teamwork, knowledge of our latest games, and a positive attitude; minimum age 18 required, with typical daytime hours from 10 AM to 6 PM.

Qualifications

• Must be at least 18 years old.
• Standing for majority of the shift with the ability to lift up to 30 lbs.
• Availability to work Monday–Sunday, 10 AM–6 PM.

Responsibilities

• Provide friendly and knowledgeable customer service to all guests.
• Assist customers with product selection and upsell store offerings.
• Process transactions accurately at the register.
• Support in-store events and gaming sessions.
• Maintain a clean and organized store environment.

Job description

Job Description

Job Description

Sales Associate Responsibilities – Pro-Play Games

As a Sales Associate at Pro-Play Games, you play a key role in creating a welcoming and engaging environment for our customers. Your primary responsibilities include:

Customer Service & Sales

• Provide friendly and knowledgeable customer service to all guests.

• Assist customers with product selection, ensuring they find the right items for their needs.

• Process transactions accurately and efficiently at the register.

• Upsell and promote store products, events, and membership programs.

• Address customer inquiries and concerns professionally and proactively.

Store Operations

• Maintain a clean and organized store environment, including shelves, counters, and play areas.

• Restock and organize merchandise as needed, ensuring inventory is properly displayed.

• Follow all company policies and procedures, including loss prevention and cash-handling protocols.

• Assist with opening and closing duties as assigned.

Event Support

• Provide support for in-store events, tournaments, and gaming sessions.

• Assist with event setup, check-ins, and general player engagement.

Physical Requirements

• This role requires standing for the majority of the shift, with occasional bending, lifting, and moving of inventory.

• Must be able to lift up to 30 lbs when handling store merchandise.

Other Expectations

• Arrive on time and ready to work with a positive attitude.

• Work collaboratively with teammates to create a fun and inclusive environment.

• Be knowledgeable about the latest products, promotions, and store policies.

• Additional duties may be assigned as needed.

• MUST BE MINIMUM 18 YEARS OLD TO QUALIFY

Monday - Sunday 10 AM - 6 PM