Gaming Retail Keyholder: Guest Experience Lead

GameStop; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus program

Incentives

Job summary

GameStop in Houston, TX is seeking a Retail Keyholder to assist store management, drive sales, and provide outstanding guest service. You will help maintain store operations, support inventory tasks, and promote loyalty programs while ensuring a clean, welcoming shopping environment for customers.

The role requires a high school diploma, 18+ years old, and the ability to stand for long periods. Prior retail or guest service experience is preferred, with some knowledge of video games a plus.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Must be at least 18 years old.
• Retail sales or guest service experience preferred.
• Video game knowledge preferred.

Responsibilities

• Deliver best-in-class guest service and assist guests in meeting gaming needs.
• Promote loyalty programs and special promotions.
• Process purchases and returns via POS system.
• Keep store clean, organized, and merchandised per guidelines.

Skills

Guest service

Communication

Teamwork

Cash handling

Education

High school diploma

Job description

GameStop in Houston, TX is seeking a Retail Keyholder to assist store management, drive sales, and provide outstanding guest service. You will help maintain store operations, support inventory tasks, and promote loyalty programs while ensuring a clean, welcoming shopping environment for customers.

The role requires a high school diploma, 18+ years old, and the ability to stand for long periods. Prior retail or guest service experience is preferred, with some knowledge of video games a plus.