Gaming Operations Inspector

New York State Center for Recruitment & Public Service; Hempfield Township (PA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

13 paid holidays

5 personal days

13 vacation days

Paid sick leave

Health insurance

Dental and vision insurance

Retirement plan membership

Tuition reimbursement

Parental leave

Job summary

A public service agency in Pennsylvania seeks a compliance officer responsible for monitoring gaming operations to ensure adherence to regulations. Candidates should have at least three years of relevant experience in gaming enforcement and qualifications that may include an associate's or a specialized bachelor's degree. The role offers comprehensive benefits, including paid holidays, health insurance, and retirement plan participation.

Qualifications

• Three years of experience in enforcing gaming regulations.
• Experience in monitoring gaming activity or conducting investigations.
• Ability to prepare information for civil or criminal proceedings.

Responsibilities

• Monitor table games and slot machines for compliance.
• Conduct audits of internal controls.
• Prepare written incident reports for legal purposes.
• Testify in court as required.

Skills

Gaming regulation enforcement

Compliance auditing

Public interaction

Education

Associate’s degree (substitute for 1 year)

Bachelor’s degree (substitute for 2 years)

Specialized associate’s degree (substitute for 2 years)

Specialized bachelor’s degree (substitute for 3 years)

Job description

Responsibilities

• Monitor and observe table game dealing procedures, payoffs, and activities to ensure compliance with procedures, rules, and regulations.
• Monitor and observe slot machine procedures, payoffs, and activities to ensure compliance with internal control procedures, rules, and regulations.
• Monitor and observe Sportsbook procedures, payoffs, and activities to ensure compliance with internal control procedures, rules, and regulations.
• Conduct audits of the internal controls to ensure compliance with the rules and regulations.
• Interact with the public to address complaints.
• Observe drop and count functions.
• Report discrepancies, violations, or possible crimes to management and other appropriate authorities.
• Prepare written incident reports that may be used as evidence in court or criminal prosecutions.
• Testify at court proceedings as required.
• Perform other functions as assigned by management.

Qualifications

Three years of experience in a position enforcing gaming regulations, primarily monitoring gaming activity between the public and casino staff, or involving investigations and the preparation of information and evidence usable in civil litigation or criminal prosecution.

• An associate’s degree may substitute for up to one year of the required experience.
• A bachelor’s degree may substitute for up to two years of the required experience.
• A specialized associate’s degree may substitute for two years of the required experience.
• A specialized bachelor’s degree or higher may substitute for three years of the required experience.

Benefits

• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year.
• Paid sick leave (CSEA and PEF employees — 13 days; M/C employees — 8 days plus free enrollment in the Income Protection Program for short‑term and long‑term disability coverage).
• Choice of several affordable and competitive health insurance plans.
• Dental and vision insurance plans at no additional cost.
• Membership in the NYS Employee’s Retirement System.
• NYS Deferred Compensation Investment Plan.
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full‑time employees).
• Eligibility to apply for tuition reimbursement for qualifying employees and courses.
• Paid parental leave for all employees and paid family leave (M/C only).

EEO Statement

The NYS Gaming Commission is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.