Gaming Operations Inspector

New York State Center for Recruitment & Public Service; Village of Monticello (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

New York State Gaming Commission is seeking a Gaming Operations Inspector to monitor table games, slots, and sportsbook activities for regulatory compliance. You will conduct audits, interact with the public, and prepare written reports used in court or prosecutions.

The role requires experience enforcing gaming regulations and the ability to handle sensitive information, with overtime as needed. Essential employees may work irregular hours. This is a full-time, on-site position in New York.

Qualifications

• Three years of experience enforcing gaming regulations or related investigative work.
• Experience handling information and evidence for civil or criminal proceedings.
• Familiarity with internal controls and regulatory procedures.
• Ability to interact with the public and document complaints.

Responsibilities

• Monitor table game dealing procedures, payoffs, and activities for compliance.
• Observe slot machine procedures, payoffs, and activities for internal controls.
• Monitor Sportsbook procedures, payoffs, and activities for compliance.
• Conduct audits of internal controls and report discrepancies.
• Interact with the public to address complaints and inquiries.
• Observe drop and count functions and prepare incident reports.
• Testify in court proceedings when required by management.
• Report violations or possible crimes to management and authorities.
• Perform other duties as assigned by leadership.

Skills

Regulatory enforcement

Observation & audit

Public interaction

Education

Associate degree substitute up to 1 year

Bachelor’s degree substitute up to 2 years

Specialized degrees substitute for experience

Job description

Duties Description

Reporting to the Supervising Gaming Operations Inspector, the Gaming Operations Inspector will:

• Monitor and observe table game dealing procedures, payoffs, and activities to ensure compliance with procedures, rules, and regulations.
• Monitor and observe slot machine procedures, payoffs, and activities to ensure compliance with internal control procedures, rules, and regulations.
• Monitor and observe Sportsbook procedures, payoffs, and activities to ensure compliance with internal control procedures, rules, and regulations.
• Conduct Audits of the Internal Controls to ensure compliance with the rules and regulations.
• Interact with the public to address complaints.
• Observe drop and count functions.
• Report discrepancies, violations or possible crimes to management and other appropriate authorities.
• Prepare written incident reports that may be used as evidence in court or criminal prosecutions.
• Testify at court proceedings as required.
• Other functions as assigned by management.

Duties Description

Reporting to the Supervising Gaming Operations Inspector, the Gaming Operations Inspector will:

• Monitor and observe table game dealing procedures, payoffs, and activities to ensure compliance with procedures, rules, and regulations.
• Monitor and observe slot machine procedures, payoffs, and activities to ensure compliance with internal control procedures, rules, and regulations.
• Monitor and observe Sportsbook procedures, payoffs, and activities to ensure compliance with internal control procedures, rules, and regulations.
• Conduct Audits of the Internal Controls to ensure compliance with the rules and regulations.
• Interact with the public to address complaints.
• Observe drop and count functions.
• Report discrepancies, violations or possible crimes to management and other appropriate authorities.
• Prepare written incident reports that may be used as evidence in court or criminal prosecutions.
• Testify at court proceedings as required.
• Other functions as assigned by management.

Minimum Qualifications

Three years of experience in a position enforcing gaming regulations, primarily monitoring gaming activity between the public and casino staff, or involving investigations and the preparation of information and evidence useable in civil litigation or criminal prosecution.

Degree Substitutions

• An associate degree may substitute for up to one year of the required experience;
• A bachelor’s degree may substitute for up to two years of the required experience;
• A specialized associate degree* may substitute for two years of the required experience.
• A specialized bachelor’s degree* or higher may substitute for three years of the required experience.

Specialized degrees include Accounting, Forensic Accounting, Forensic Science, Economic, Crime Management, Auditing, Business Administration, Public Administration, Criminal Justice, Criminal Justice Administration, Criminal Investigation, Police Studies, Public Justice, Law Enforcement, and Police Science.

Note: If you are using the substitution of a degree to qualify, the degree and/or college credit must have been awarded by a regionally accredited college or university, or one recognized by the NYS Education Department as following acceptable educational practices. If your degree and/or college credit was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. The Department of Civil Service has a list of acceptable companies that provide this service. You must pay the required evaluation fee.

Additional Comments

There is inconvenience pay for employees required to work four or more hours between 6:00 PM and 6:00 AM in a regular tour of duty. Incumbents of these positions are designated as essential employees for agency operations and must report to work as normally scheduled. Essential employees are not covered by directed early departures or state office closures due to inclement weather, holidays, pandemics, etc. Mandatory overtime may be required.

Prohibition against Playing and Wagering

Commission employees and family members residing in their households are prohibited from purchasing Lottery tickets or claiming Lottery prizes. Commission employees are prohibited from wagering upon any horse racing, commercial gaming, video lottery gaming, Indian gaming, charitable gaming activities, interactive fantasy sports, and mobile sports wagering within the State. To avoid any appearance of impropriety of conflict of interest, Commission employees will be prohibited from all aspects of promoting, operating, and playing in any charitable gaming, which includes bingo and games of chance such as raffles, whether the organization conducting the game is required to be licensed by the Commission. The prohibition placed upon each Commission employee from assisting with any charitable gaming does not apply to the employee's family unless the employee thinks it presents a conflict of interest related to his or her job duties. Commission employees must also avoid any outside activities that could interfere or be perceived to interfere with their job duties.

Pre-Employment Restrictions

The law that established the Commission (specifically, Section 107 or the Racing, Pari-mutuel Wagering and Breeding Law) prohibits any person from being employed by the Commission if, during the period commencing three years prior to employment, such person held any interest in, or employment by, any corporation, association or person engaged in gaming activity with the State.

Equal Opportunity Statement

The NYS Gaming Commission is an equal opportunity employer, does not tolerate discrimination in employment, programs, or activities on any basis protected by federal or state law, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. Please direct inquiries to the Office for Equal Opportunity at [e-mail].

Reasonable Accommodation

If you are an individual with a disability and need assistance to fully participate in the application and interview process for the position sought, please contact us at [e-mail] and we will be happy to assist you.