Gaming Machine Operations Lead

Shoshone Bannock Tribes

Fort Hall (ID)

On-site

USD 31,000 - 44,000

Full time

5 days ago

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Job summary

Shoshone-Bannock Casino Hotel is seeking an experienced Gaming Machine Supervisor to oversee the daily operations of the Gaming Machine department. You will supervise staff, coordinate schedules, and ensure accurate payouts while maintaining security of funds in a fast-paced casino environment.

The role requires strong leadership, customer service, and regulatory knowledge to support the organization’s strategic goals and gaming regulations.

Qualifications

Three (3) years of gaming machine or related experience.
Must be able to obtain and maintain a gaming license in good standing.

Responsibilities

Oversees and coordinates daily activities of the Gaming Machine department.
Supervises staff and operations to ensure a positive customer service experience.
Coordinates daily employee assignments, break schedules and staffing levels.
Verifies gaming machine payouts and maintains security of monies within the department.
Promotes departmental and property-wide promotions with customers.
Assists in recruiting, training, coaching, and evaluating supervisors.
Hosts staff meetings and ensures communication regarding Gaming Machine activities.