Gaming Floor Attendant & HHR Technician

Churchill Downs; Virginia; On-site; USD 15,000 - 18,000; Full time

Job summary

Churchill Downs Incorporated is seeking a Team Member to service guests, pay hand-pay jackpots, and perform minor repairs on HHR machines at our Virginia venues. The role emphasizes accuracy in paperwork, maintenance of electronic components, and adherence to gaming regulations.

You will promote player card usage and uphold safety policies. The position requires a high school diploma, basic physical stamina, and the ability to work long hours, including nights and weekends.

Qualifications

• Excellent verbal and written communication skills are required.
• Guest service experience in a high-volume environment is preferred.
• Knowledge of gaming operations, rules, and regulations is preferred.

Responsibilities

• Serve guests, pay hand-pay jackpots, and perform minor repairs on HHR machines.
• Complete department paperwork and data entry with proper signatures.
• Maintain electronics and peripherals of HHR machines and perform maintenance during downtime.
• Ensure devices operate properly and escalate issues to supervision when needed.
• Promote player card usage and uphold safety and regulatory policies.

Skills

Verbal communication

Written communication

Guest service

Education

High School Diploma

6 months experience

Racing license (must obtain)

Job description

Churchill Downs Incorporated is seeking a Team Member to service guests, pay hand-pay jackpots, and perform minor repairs on HHR machines at our Virginia venues. The role emphasizes accuracy in paperwork, maintenance of electronic components, and adherence to gaming regulations.

You will promote player card usage and uphold safety policies. The position requires a high school diploma, basic physical stamina, and the ability to work long hours, including nights and weekends.