Gaming Brand Ambassador - Retail & Customer Experience

Nintendo; Redmond (WA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Employee assistance program

Paid sick leave

Job summary

Nintendo of America in Redmond, WA is seeking a customer-focused Retail Team Member to deliver outstanding service, demos, and product knowledge while supporting daily store operations. You will handle POS transactions, restock, assist with events, maintain displays, and contribute to a high-energy environment that welcomes guests and builds lasting Nintendo experiences.

This on-site contract role offers benefits through the agency and pays the listed hourly range ($20–$29.84 USD).

Qualifications

• Retail experience with high-volume or flagship locations.
• Ability to develop game knowledge and experiences.
• Accurate cash and inventory control experience.
• High school diploma or equivalent.

Responsibilities

• Proactively engages and assists customers with information, product demos, and issue resolution.
• Cross-sells merchandise and recommends products to meet customer needs.
• Processes all point of sale transactions accurately and promptly.
• Performs greeter duties and maintains a welcoming store environment.
• Restocks sales floor and supports back-of-house duties like tagging and organizing.
• Maintains clean, visually appealing displays and performs daily housekeeping.
• Supports cycle counts, product counts, and inventory accuracy.
• Collaborates with teammates and participates in continuous improvement.
• Assists with in-store events, line management, and sales processing.
• Represents Nintendo at off-site consumer events when required.
• Manages inventory including cycle-counts and ordering.
• Coordinates with shipping/receiving for organized stock room.
• Maintains departmental lists, databases, and training materials.
• Prepares daily and month-end reporting.
• Manages output processing tasks (mail merge, print requests, batch shipments).

Skills

Retail experience

Cash handling

Customer service

Product knowledge

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Nintendo of America in Redmond, WA is seeking a customer-focused Retail Team Member to deliver outstanding service, demos, and product knowledge while supporting daily store operations. You will handle POS transactions, restock, assist with events, maintain displays, and contribute to a high-energy environment that welcomes guests and builds lasting Nintendo experiences.

This on-site contract role offers benefits through the agency and pays the listed hourly range ($20–$29.84 USD).