Brand Ambassador - Denver, CO

SupportFinity™; Colorado; Hybrid; USD 34,605 - 48,436; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Performance bonuses

Job summary

SupportFinity™ is seeking a dedicated brand ambassador for their retail merchandising team. The candidate will provide customer service and educational product demonstrations, as well as complete store calls. This role requires a high level of attention to detail, good communication, and the ability to work independently.

Qualifications include a high school diploma, relevant experience, and proficiency in Microsoft Office. The position also offers a competitive pay range and performance bonuses, with travel required.

Qualifications

• One to three years of related experience.
• Ability to create and follow an efficient schedule.
• Attention to detail and accuracy.

Responsibilities

• Provide merchandising service and customer service.
• Serve as a Nintendo brand ambassador.
• Conduct inventories and manage demo software.

Skills

Basic math skills

Accurate counting

Communication skills

Presentation skills

Organization skills

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Outlook)

Job description

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario, Donkey Kong, The Legend of Zelda, Metroid, Animal Crossing, Pikmin, and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

Description of Duties

• Provides merchandising service, product education, product demonstration, customer service and display maintenance support to retail stores
• Serves as a Nintendo brand ambassador for both retail locations and events in their local community
• Completes store calls with focus on special projects, top volume and high profile stores
• Provides real‑time information on assigned stores by utilizing a tablet device to respond to surveys and file reports from the field
• Conducts inventories and works with management to adjust discrepancies
• Manages demo software in assigned territory
• Builds relationships and maintains communication with store personnel and store management
• Maintains display parts and POP (Point of Purchase) inventory
• Sets up and maintains displays and display cases
• Restocks product from store inventory to shelves
• May assist with reset of large planograms
• Cleans and repairs displays
• Distributes POP items
• Utilizes selling techniques and knowledge of Nintendo products to aid customers with purchasing decisions
• Provides product demonstrations and education to store personnel, both individual and group presentations during store calls, weekend demonstrations and outside opportunities
• Gathers and provides to NMI management insights from the field, to include both written information and digital photographs
• Participates in monthly conference calls and product training calls as scheduled

Summary of Requirements

• One to three years of related experience
• Possess good basic math skills
• Accurate counting skills
• Ability to use a computer and digital camera
• Basic knowledge of Microsoft Office; i.e., Excel, Outlook
• Familiarity with Nintendo products or ability to quickly become familiar with products
• High school diploma or equivalent
• Valid driver license
• Ability to create and follow an efficient schedule
• Attention to detail and accuracy
• Good organization skills
• Ability to work independently with minimal supervision
• Good communication skills including presentation and public speaking skills

Physical / Functional Requirements

• Ability to climb ladders and lift heavy loads (up to 30 pounds)
• Ability to perform routine display repair/maintenance
• Good manual dexterity
• Overtime periods, weekend and holiday work
• Extensive local travel
• Overnight travel in some markets
• Good driving record
• Reliable transportation and proof of insurance
• Must have access to a cell phone, telephone line (optional), high‑speed internet, and adequate storage space

This position includes the base pay range listed below, potential for a semi‑annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

Pay Range

$25.12–$35.16 USD