CONTRACT - Ambassador - Nintendo NY

Nintendo; New York (NY); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Medical insurance

Employee assistance program

Paid sick leave

Job summary

Nintendo of America is seeking a Retail Associate to provide outstanding customer service, product demonstrations, and seamless sales at its stores. You will engage customers, cross-sell merchandise, process POS transactions, restock shelves, and promote a fun, high-energy Nintendo experience.

The role requires at least one year of retail experience and a high school diploma; strong product knowledge and cash handling skills are preferred.

Qualifications

• Minimum of one year of related retail experience.
• Ability and willingness to develop game knowledge and experience.
• Accurate cash handling and inventory control experience.

Responsibilities

• Proactively engages and assists customers with information, product demos, and issue resolution.
• Cross-sells merchandise to meet customer needs.
• Processes all point of sale transactions accurately and promptly.
• Greeter duties including welcoming guests on entry/exit.
• Restocks sales floor and handles back-of-house tasks like tagging and organization.
• Maintains a clean, attractive store environment and updates displays.
• Supports inventory counts and record keeping with accuracy.
• Participates in product events and coordinates with shipping teams as needed.

Skills

Customer service

Cash handling

Retail operations

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Inventory management

Job description

Nintendo of America

About Nintendo of America

From the launch of the Nintendo Entertainment System TM more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario TM , Donkey Kong TM , The Legend of Zelda TM , Metroid TM , Animal Crossing TM , Pikmin TM and Splatoon TM across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. Nintendo is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, ancestry, citizenship or immigration status, sex/gender, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, pregnancy, medical condition, genetic information or any other protected status under applicable law. If you need assistance or a reasonable accommodation during the application process due to a disability, please contact [e-mail] or 425-882-2040.

SUMMARY:

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides customers with unique and memorable Nintendo experience.

DESCRIPTION OF DUTIES

• Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues.
• Cross-sells merchandise, recommending products to anticipate and meet customer needs.
• Promptly and accurately processes all point of sale transactions.
• Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs.
• Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization.
• Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays.
• Supports daily accurate record keeping through focused cycle count procedures and product counts.
• Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude.
• Assists with product events including line management, product demonstrations, and sales processing.
• Occasionally represents Nintendo at off-site consumer events.
• Coordinates with co-workers and shipping/receiving teams to maintain an organized & effective stock room.
• Creates, updates, and maintains departmental process & training documents.

SUMMARY OF REQUIREMENTS

• Minimum of one year of related retail experience.
• Previous retail experience, preferably at a high volume or flagship location.
• Ability and willingness to develop game knowledge and experience.
• Ability to perform routine display repair/maintenance.
• Accurate cash and inventory control experience.
• High school diploma or equivalent.

This contract position includes the base pay range listed below and is eligible for benefits through the employing agency. Agency benefits include eligibility for medical insurance, employee assistance program, and paid sick leave. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency, and may differ depending on the employing agency partner.

Pay Range:

$20 — $28 USD