Gaming Attendant - Guest Experience & Cash Handling

Owensboro Racing & Gaming; Owensboro (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Churchill Downs Incorporated in Owensboro, KY is seeking a Gaming Attendant to provide a safe, enjoyable gaming experience for patrons. You will monitor gaming machines, assist guests, handle cash, ensure regulatory compliance, and support maintenance tasks as needed.

The role emphasizes customer service, teamwork, and accurate cash handling in a fast-paced gaming environment on site at Owensboro Racing & Gaming.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to explain game rules and machine operation clearly.
• Basic troubleshooting and problem-solving abilities.
• Fundamental understanding of gaming machines and tech.
• Reliable cash handling and accuracy with transactions.
• Team-oriented with collaborative work approach.

Responsibilities

• Greet patrons professionally and assist with game rules and usage.
• Monitor machines, report malfunctions, and perform minor fixes.
• Ensure compliance with gaming regulations and verify ages.
• Handle cash transactions, payouts, and balance drawers.
• Keep gaming areas clean and organized; assist with maintenance.
• Coordinate with technicians for repairs and issues.
• Collaborate with security and hospitality teams for smooth operations.

Skills

Customer service

Verbal communication

Problem solving

Gaming basics

Cash handling

Team player

Education

High school diploma or equivalent

Job description

Churchill Downs Incorporated in Owensboro, KY is seeking a Gaming Attendant to provide a safe, enjoyable gaming experience for patrons. You will monitor gaming machines, assist guests, handle cash, ensure regulatory compliance, and support maintenance tasks as needed.

The role emphasizes customer service, teamwork, and accurate cash handling in a fast-paced gaming environment on site at Owensboro Racing & Gaming.