Games Attendant

Dave & Buster's Management Corporation, Inc.; Grand Rapids (MI); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

50% off food

Tuition reimbursement

New center opening

Rewards program

Paid time off

Job summary

Main Event Entertainment in Grand Rapids is seeking a Games Attendant to keep our games floor lively and safe. You will guide guests, stock and maintain games, and assist with prize redemption, ensuring a memorable, high-energy experience.

Ideal candidates are tech-savvy, enthusiastic, and team players who can adapt to a fast-paced venue and work flexible hours including weekends.

Qualifications

• Experience in a similar role is a plus but not required.
• Guest-focused mindset and willingness to learn.
• Ability to work with technology and leadership.
• Team collaboration with management and guests.

Responsibilities

• Monitor activities (Laser Tag, Mini Golf, Gravity Ropes, Escape Rooms, Gel Blasters, Rock Climbing) for safety and stock.
• Provide exceptional service to create memorable experiences.
• Keep games and Winner's Choice clean and stocked.
• Assist guests with questions on point redemption.
• Perform minor repairs to games and vests.
• Report wear and damage to the Technical Team.
• Uphold cleanliness and safety standards.
• Greet guests and represent the FUN brand.
• Assist with opening, mid-day, or closing duties.

Skills

Guest-focused mindset

Tech-savvy

Teamwork

Communication skills

Job description

Job Description: At Main Event, our Games Attendants are at the center of the action on our games floor! As a Games Attendant, you are technologically savvy, outgoing, and know how to create FUN memories for our Guests! You are knowledgeable about all our games and entertainment options and can make recommendations based on a Guest’s interests and needs. You monitor event activities, safety protocols, and make redemption suggestions so our Guests can take home the best prizes!

WHAT WILL YOU BE DOING DAILY?

Monitoring activities such as Laser Tag, Mini Golf, Gravity Ropes, Escape Rooms, Gel Blasters, and Rock Climbing to ensure they are stocked, clean and safe

Creating memorable experiences by providing exceptional service

Making sure the games and Winner’s Choice are clean and stocked

Assisting Guests with questions regarding point redemption

Performing minor repairs to games and laser tag vests

Partnering with the Technical Team to report wear-and-tear and damage to games or equipment (communication is key!)

Upholding our cleanliness and safety standards (We take this seriously!)

Welcome and engage with all guests while being an ambassador of FUN!

Performing opening, mid-day, or closing duties

POSITION REQUIREMENTS

• Experience in a similar role a plus, but not required
• Guest-focused mindset (We heart our Guests!)
• Savvy with technology and a willingness to learn new things
• Teamwork is a must (Teamwork makes the dream work!)
• Can effectively communicate with Management, Team Members, and Guests
• Availability to workdays, nights and/or weekends

PERKS!

• Main Event Team Members are expected to give their best on the job, so we do our part to ensure you have what you need to stay motivated, valued, and embrace living your best life!
• Awesome culture that’s inclusive, rewarding, and FUN!
• 50% off food, beverages, activities, and unlimited gameplay!
• Tuition Reimbursement Program (yes, please!)
• We help others grow! (internal promote culture)
• Be part of a New Center Opening Team!
• Our rewards and recognition program rock!
• Benefits and paid time off (for those who qualify)
• Our Family Fund helps our Team Members financially in their time of need
• Become a Certified Trainer (aka, the best of the best!)

Main Event Entertainment is an Equal Opportunity Employer

Salary Range: 13.73 - 17.25

We are an equal opportunity employer and participate in E-Verify in states where required.

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].