Gameday Ice Arena Operations Lead

Endicott College; Beverly (MA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Free parking

Rail access

Seaside campus

Job summary

Endicott College is seeking a Shift Supervisor for the Raymond J. Bourque Arena in Beverly, MA. You will help run daily arena operations, promote safety, and support patrons and events on campus.

The role requires leadership of student workers, coordination of games and events, and strong customer service. Evening and weekend shifts are typical, with opportunities to contribute to a vibrant campus community.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Self-motivated, energetic team player in a fast-paced environment.
• Familiarity with hockey and figure skating requirements.

Responsibilities

• Perform routine ice resurfacing and maintenance.
• Assist with building maintenance and routine cleaning.
• Monitor arena mechanical systems.
• Provide high level customer service to patrons.
• Oversee Endicott College events, High School Hockey games and various other functions in the arena.
• Manage, train and motivate student workers.
• Cash handling and point of sales knowledge.
• Open and close arena when necessary.
• Assist and supervise customers utilizing the facility when necessary.
• Gameday Manager responsibilities surrounding athletic events including but not limited to:
• Making sure the arena is ready for play.
• Welcoming the opposing team to campus and escorting teams to locker rooms.
• Supervising student workers at the event.
• Assisting the Event Manager with the overall operation of the event
• Other duties as assigned.

Skills

Reliability

Organization

Communication Skills

Adaptability

Follow Through

Customer Service

Initiative/Personal Leadership

Team Player

Education

High School Diploma

Bachelor Degree preferred

Job description

Endicott College is seeking a Shift Supervisor for the Raymond J. Bourque Arena in Beverly, MA. You will help run daily arena operations, promote safety, and support patrons and events on campus.

The role requires leadership of student workers, coordination of games and events, and strong customer service. Evening and weekend shifts are typical, with opportunities to contribute to a vibrant campus community.