Event Operations Lead – Arena & Game Day

Oak View Group; Amherst (MA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

401(k) savings plan

401(k) matching

Job summary

Oak View Group's Mullins Center in Amherst, MA seeks an Operations Lead to guide game-day setups and changeovers across ice hockey, basketball, and stage builds. This role also helps lead the operations staff for events and parking needs, ensuring all tasks are completed efficiently.

The position pays an hourly rate of $22.00 and remains open through December 25, 2026, with benefits including a 401(k) plan and matching. Local campus venue experience preferred.

Qualifications

• Previous operations and/or event changeover experience is preferred.
• Must be detail-oriented and have strong organizational skills.
• Ability to lift heavy objects.
• Able to work various hours, including daytime office hours, holidays, evenings, and weekends.

Responsibilities

• Reports to the Mullins Center following arena changeovers to ensure tasks are addressed and all event preparations are completed.
• Complete necessary tasks to ensure the venue is ready for competition and spectators to enter; arena assessment post-changeover.
• Oversee operations staff activities for events, including parking, back-of-house setup, concourse layout, and event room sets.
• Operate equipment as needed: Floor machines, vacuums, ladders, etc.
• Resolve problems quickly; analyze information and identify alternative solutions.
• Assist in leading operations, guiding part-time staff with game-day tasks and scheduling.
• Be present for the majority of Mullins Center events.

Skills

Leadership

Multi-tasking

Team player

Flexibility

Education

High school diploma or GED

Tools

Floor machines

Ladders

Vacuum cleaners

Job description

Oak View Group's Mullins Center in Amherst, MA seeks an Operations Lead to guide game-day setups and changeovers across ice hockey, basketball, and stage builds. This role also helps lead the operations staff for events and parking needs, ensuring all tasks are completed efficiently.

The position pays an hourly rate of $22.00 and remains open through December 25, 2026, with benefits including a 401(k) plan and matching. Local campus venue experience preferred.