Gameday Box Office Attendant – Tickets & Fan Experience

ASM Global Group; Miami (FL); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Zusammenfassung

Legends Global, in partnership with the University of Miami, seeks a Gameday Box Office Attendant to deliver outstanding service at home football and basketball events. You will support ticket operations, assist fans, and help manage admissions during busy game days.

Responsibilities include operating the box office window, resolving ticket issues, and ensuring smooth guest experiences. Availability for non-traditional hours and weekends is required; training provided.

Qualifikationen

• Must be 18 years of age or older.
• Ability to work a combination of weekday, evening, and weekend shifts.
• Proven interpersonal, organizational and communication skills including written and verbal.
• Ability to work in a fast-paced environment.
• Excellent organizational skills, attention to detail and time management.
• Able to walk or stand for long periods of time.

Aufgaben

• Provide the highest quality of customer service to Hurricanes season ticket holders, fans, students and guests at all University of Miami home games for Football, Men’s/Women’s Basketball and Baseball.
• Operate game day ticket booth window for ticket sales utilizing the University of Miami’s ticket system.
• Assist in box office customer service and ticket resolution on event days.
• Operate game day admissions gates for Player Guests, Recruits, Former Players and High School Coaches.
• Adhere to the policies and procedures of the University of Miami Athletics, the Atlantic Coast Conference, NCAA and Legends.
• Must be willing to work non‑traditional hours, weekends, events, and game days assigned by schedule of events.

Kenntnisse

Customer service

Communication

Interpersonal skills

Time management

Reliability

Jobbeschreibung

Legends Global, in partnership with the University of Miami, seeks a Gameday Box Office Attendant to deliver outstanding service at home football and basketball events. You will support ticket operations, assist fans, and help manage admissions during busy game days.

Responsibilities include operating the box office window, resolving ticket issues, and ensuring smooth guest experiences. Availability for non-traditional hours and weekends is required; training provided.