Game Operations Intern | Wings Event Center | Part Time

Gondola; Kalamazoo (MI); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Medical benefits (health)

Dental/Vision plans

401K matching

Parental Leave

Wellness reimbursement

Shift meal provided

Employee discounts

Hotel discounts

Job summary

The Kalamazoo Wings are seeking a part-time Game Operations Intern at Wings Event Center in Kalamazoo, MI. The intern will collaborate with the Game Operations & Community Relations Manager to plan, implement, and execute promotional themes, in-game entertainment, and intermission activities during home games.

The role requires pursuing a college degree in sport management or related fields, strong communication skills, and a customer-service oriented mindset.

Qualifications

• Pursuing a college degree in Sport Management, Sports Marketing, Sales or a closely related field.
• Ability to effectively present and share information among groups, game-day staff, managers, partners and guests.
• Previous experience in sports, live entertainment events or customer service is a plus.

Responsibilities

• Assist in planning, implementing, and executing promotional themes and in-game entertainment for Kalamazoo Wings home games.
• Help create game-day scripts and event time outlines with the Game Operations & Community Relations Manager.
• Support production and execution of in-game promotions, including setup/teardown and coordinating participants.
• Coordinate with business partners involved in game-day promotions and community events.
• Provide high level customer service and hospitality to attendees at Wings Event Center events.

Skills

Public speaking

Customer service

Communication

Team collaboration

Education

College degree in Sport Management, Sports Marketing, Sales or related field

Job description

# Game Operations Intern | Wings Event Center | Part Time## Kalamazoo Wings•### @kalamazoowingsPosted on 7/30/2026•Intern## Job Description# What You'll Be Doing\_May include, but not limited to: \_* Collaborate with Game Operations & Community Relations Manager in the planning, implementation and execution of promotional themes; in-game entertainment and intermission activities by work ALL Kalamazoo Wings home games.* Works with Game Operations & Community Relations Manager in the creation of game-day scripts and event time outlines.* Assists with the production and execution of in-game promotional activities including but not limited to: event set-up and tear-down, selecting activity participants and Zamboni riders, arrangement of additional game-day entertainment performers, monitor activities associated with the K-Wings Kids Club and oversee interactive concourse tables.* Establish and strengthen relationships with business partners involved with game-day promotions.* Coordinating community events that may or may not be during game day.* Assist Wings Event staff with the distribution of promotional handouts/giveaways and coupon initiatives.* Support sales staff with the execution of game-day fan experiences.* Provide high level of customer service and hospitality for those in attendance at Kalamazoo Wings home games and/or Wings Event Center events.* Other responsibilities as assigned.# What You Need For This Position* The ideal candidate will be in pursuit of a college degree in Sport Management, Sports Marketing, Sales or a closely related field* Ability to effectively present and share information/ideas amongst groups, game-day staff members, managers, business partners and all guests at Wings Event Center* Any previous experience working in sports, live entertainment events and/or customer service is a plus* Candidates must be comfortable working in a loud, fast paced and high pressure work environment* Your assignment will begin mid-September 2026 and end on or about 2 weeks after the 2026-2027 K-Wings season. The regular season ends in mid-April, with playoffs following into May.# What’s in it for You* Medical/Dental/Vision (Full-Time option)* 401K with 100% match up to 3% (Full-Time option)* Parental Leave Program (Full-Time Option)* Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year* Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.* Shift meal provided per day* 10% Discount on GHG outlets* Discounted hotel rates at Choice Hotels Worldwide# Top Reasons to Work With GHG* We are one of the Nation's 101 Best and Brightest Companies to work for* You will grow your skills and experience in an environment that encourages growth and developmentLocationOn-siteKalamazoo, Michigan