Game Operations Intern | Wings Event Center | Part Time

Greenleaf Hospitality Group; Kalamazoo (MI); On-site; USD 20,664 - 28,929; Part time

Benefits offered by this job

Medical/Dental/Vision

401K with company match

Parental Leave

Employee Assistance Program

Wellness reimbursement

Shift meal provided

Discount at outlets

Discounted hotel rates

Job summary

Wings Event Center is seeking a Game Operations Intern to assist with planning and executing promotional themes for Kalamazoo Wings home games. You will help create game-day scripts and coordinate event timelines, while organizing setup, entertainment participants, and concourse activities.

The role offers exposure to event operations, partnerships, and fan experiences, with a focus on hospitality and customer service in a lively venue environment.

Qualifications

• Pursuing a college degree in Sport Management, Sports Marketing, Sales or a closely related field.
• Ability to present and share information with groups, staff, partners, and guests.
• Comfort working in a loud, fast-paced, high-pressure environment.

Responsibilities

• Collaborate on planning and execution of promotional themes for Kalamazoo Wings home games.
• Assist in creating game-day scripts and event time outlines.
• Coordinate event setup/tear-down and participant arrangements for in-game entertainment.
• Manage Kids Club activities and interactive concourse tables with oversight.
• Support Wings Event staff with promotional handouts, giveaways, and coupon initiatives.
• Provide high level of customer service and hospitality to attendees.

Skills

Public speaking

Customer service

Team collaboration

Education

College degree in Sport Management/Sports Marketing/Sales

Job description

## Game Operations Intern | Wings Event Center | Part TimeApplylocations: Wings Event Centerposted on: Posted 2 Days Agojob requisition id: R-100377**Job Description**# **What You'll Be Doing***May include, but not limited to:** Collaborate with Game Operations & Community Relations Manager in the planning, implementation and execution of promotional themes; in-game entertainment and intermission activities by work ALL Kalamazoo Wings home games.* Works with Game Operations & Community Relations Manager in the creation of game-day scripts and event time outlines.* Assists with the production and execution of in-game promotional activities including but not limited to: event set-up and tear-down, selecting activity participants and Zamboni riders, arrangement of additional game-day entertainment performers, monitor activities associated with the K-Wings Kids Club and oversee interactive concourse tables.* Establish and strengthen relationships with business partners involved with game-day promotions.* Coordinating community events that may or may not be during game day.* Assist Wings Event staff with the distribution of promotional handouts/giveaways and coupon initiatives.* Support sales staff with the execution of game-day fan experiences.* Provide high level of customer service and hospitality for those in attendance at Kalamazoo Wings home games and/or Wings Event Center events.* Other responsibilities as assigned.# # **What You Need For This Position*** The ideal candidate will be in pursuit of a college degree in Sport Management, Sports Marketing, Sales or a closely related field* Ability to effectively present and share information/ideas amongst groups, game-day staff members, managers, business partners and all guests at Wings Event Center* Any previous experience working in sports, live entertainment events and/or customer service is a plus* Candidates must be comfortable working in a loud, fast paced and high pressure work environment* Your assignment will begin mid-September 2026 and end on or about 2 weeks after the 2026-2027 K-Wings season. The regular season ends in mid-April, with playoffs following into May.# **What’s in it for You*** Medical/Dental/Vision (Full-Time option)* 401K with 100% match up to 3% (Full-Time option)* Parental Leave Program (Full-Time Option)* Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year* Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.* Shift meal provided per day* 10% Discount on GHG outlets* Discounted hotel rates at Choice Hotels Worldwide