Game Master - Front Desk

A Hiring Company; Fort Worth (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discounts

Job summary

Red Door Escape Room is seeking a friendly, energetic Game Master to create a 6-star guest experience in Fort Worth, TX. You will guide groups through engaging, puzzle-filled experiences, maintain safety, and ensure guests leave excited and satisfied.

You’ll hype players, explain rules, and adapt to diverse guests while keeping the flow lively and enjoyable. Weekend/evening availability and a positive attitude are required.

Qualifications

• Customer service oriented.
• Enthusiastic and positive attitude.
• Strong interpersonal communication and clear articulation.
• Punctual and responsible.
• Team player mentality.
• Works well in a fast-paced environment.
• Basic knowledge of computers.
• Willing to grow and learn in various roles.
• Available to work weekends and evenings.
• No knowledge of technology or gaming is required, but may be a plus.
• Must be 18 years of age or older.

Responsibilities

• Set the tone for every experience by hyping up players.
• Accurately guide and assist your team by monitoring progress and giving hints.
• Foster the fun and immersive experience by knowing all aspects and creating special moments.
• End experiences on a high note regardless of outcome.

Skills

Customer service

Enthusiastic attitude

Interpersonal skills

Punctuality

Team player

Fast-paced work

Computer literacy

Willing to learn

Weekend/evenings

No gaming requirement

Job description

Hello potential Red Door Candidate! Are you a ‘fun’ person? Do you have a love for people, a mind that works creatively, and thrive when working in a fast-paced team environment in a new and exciting industry full of puzzles, technology, and entertainment!?

If your answer is yes, we’d love to review an application from you!

Contrary to popular belief, our “Game Master” position has nothing to do with being a ‘gamer’ and everything to do with providing a 6-star guest experience.

Heavily based on social skills, Game Masters must have the ability to be an enthusiastic, pleasant guide and make genuine connections with guests by being a fun, helpful "host" in the lighthearted and exciting atmosphere that Red Door Escape Room provides.

As a Game Master, you will:

Set the tone for every experience by..

• Hyping up our players for their adventure
• (Speaking with/in front of large groups of people is a must!)Communicating rules, guidelines, and storylines in an exciting way

Accurately guide and assist your team by..

• Being alert, sharp, and focused on your team’s progress through monitors in our control room
• Surveying / adapting to different situations and personality types in order to provide the service needed in the form of giving “hints” or “clues” to guide players along the way.

Foster the fun and immersive experience for guests by..

• Becoming knowledgeable in all aspects of the position, immersing yourself and guests into our world through our connected storylines and characters in our episodes.
• Finding special moments to create during every experience (Like having guests dance, or sing "Happy Birthday" for free hints!)
• Ending all experiences with a high note whether the team has success or not. (Like celebrating victories with cheering and dance parties or giving words of encouragement for the “you were so close!” teams)

Work in a team environment that thrives in creativity by..

• Working together and living by our company values (they’re good ones, trust us!)
• Use downtime by completing maintenance projects or tasks to improve the life of our episodes (Like touch up painting, prop repair, etc)

Pay: $12.50 per hour

Qualifications and Skills:

• Customer service oriented
• Enthusiastic and positive attitude
• Strong interpersonal communication skills and the ability to articulate clearly
• Punctual and responsible
• Possesses a team player mentality
• Works well in a fast-paced environment
• Basic knowledge and understanding of computers
• Willing to grow and learn in various roles outside of the immediate position
• Available to work weekends and evenings
• (No knowledge/skills of technology, or "gaming" is required, but may be a plus)
• Must be 18 years of age or older
  

Compensation details: 12.5-12.5 Hourly Wage