Game Day Retail Associate: Elevate Customer Experience

Gainbridge Fieldhouse; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Gainbridge Fieldhouse in Indianapolis is seeking team members to deliver exceptional guest experiences through retail and merchandise services. You will assist customers, showcase products, and ensure accurate transactions during game events and non-event days.

Responsibilities include processing purchases on a POS, stocking displays, maintaining cleanliness, and supporting inventory counts. Flexible hours cover days, evenings, weekends, and holidays to match events and performances.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to read, analyze, and interpret instructions and reports.
• Customer service and/or retail experience is highly preferred

Responsibilities

• Assist in customers’ purchasing needs while creating an innovative shopping experience.
• Recommend, select, and help locate or obtain merchandise based on customer needs.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Process purchases using POS system while ensuring item accuracy and proper payment handling.
• Maintain merchandising standards and cleanliness of store/stands.
• Assist in inventory cycle counts and annual physical inventory.
• Other duties as assigned.

Skills

Communication skills

Customer service

Interpersonal skills

Education

High school diploma or GED

Tools

POS system

Job description

Gainbridge Fieldhouse in Indianapolis is seeking team members to deliver exceptional guest experiences through retail and merchandise services. You will assist customers, showcase products, and ensure accurate transactions during game events and non-event days.

Responsibilities include processing purchases on a POS, stocking displays, maintaining cleanliness, and supporting inventory counts. Flexible hours cover days, evenings, weekends, and holidays to match events and performances.