Sports Fan Retail Associate — Energetic Guest Experience

Rally House; Kokomo (IN); On-site; USD 18,000 - 19,000; Full time

Job summary

Rally House in Indiana is seeking a Teammate to deliver a welcoming, energetic guest experience while supporting sales, merchandising, and store operations. You will work as part of a team, follow playbooks, and maintain a clean, organized store environment to ensure every guest feels at home.

The role emphasizes customer-centric service, initiative, and attention to detail, with opportunities to contribute to promotions, events, and daily outcomes in a fast-paced retail setting.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to stand and walk for extended periods and lift up to 50 pounds.

Responsibilities

• Deliver a welcoming guest experience and complete daily tasks with care and consistency.
• Support sales, merchandising and store operations through teamwork and initiative.
• Maintain clean, organized fixtures and back-of-house areas; follow playbooks and safety guidelines.
• Engage customers, identify needs, and recommend products; resolve basic issues and escalate when needed.

Skills

Teamwork

Communication

Customer service

Time management

Sports enthusiasm

Job description

Rally House in Indiana is seeking a Teammate to deliver a welcoming, energetic guest experience while supporting sales, merchandising, and store operations. You will work as part of a team, follow playbooks, and maintain a clean, organized store environment to ensure every guest feels at home.

The role emphasizes customer-centric service, initiative, and attention to detail, with opportunities to contribute to promotions, events, and daily outcomes in a fast-paced retail setting.