Retail Associate (Part-Time)

Gainbridge Fieldhouse; Indianapolis (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Gainbridge Fieldhouse in Indianapolis is seeking team members to deliver exceptional guest experiences through retail and merchandise services. You will assist customers, showcase products, and ensure accurate transactions during game events and non-event days.

Responsibilities include processing purchases on a POS, stocking displays, maintaining cleanliness, and supporting inventory counts. Flexible hours cover days, evenings, weekends, and holidays to match events and performances.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to read, analyze, and interpret instructions and reports.
• Customer service and/or retail experience is highly preferred

Responsibilities

• Assist in customers’ purchasing needs while creating an innovative shopping experience.
• Recommend, select, and help locate or obtain merchandise based on customer needs.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Process purchases using POS system while ensuring item accuracy and proper payment handling.
• Maintain merchandising standards and cleanliness of store/stands.
• Assist in inventory cycle counts and annual physical inventory.
• Other duties as assigned.

Skills

Communication skills

Customer service

Interpersonal skills

Education

High school diploma or GED

Tools

POS system

Job description

Pacers Sports & Entertainment (PS&E) is seeking hardworking individuals to assist in elevating the PS&E brands by providing outstanding customer experience to include merchandising standards, product display and inventory accuracy.

ESSENTIAL DUTIES / RESPONSIBILITIES

• Assist in customers’ purchasing needs while creating an innovative shopping experience.
• Recommend, select, and help locate or obtain merchandise based on customer needs.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Process purchases using POS system while ensuring item accuracy and proper payment handling.
• Maintain merchandising standards and cleanliness of store/stands.
• Assist in inventory cycle counts and annual physical inventory.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AVAILABILITY REQUIREMENTS:

• Must be available to work 50% of games, concerts, and events.
• Hours include days, evenings, weekends, and holidays.

EDUCATION and/or EXPERIENCE:

• High school diploma or GED equivalent required.
• Customer service and/or retail experience is highly preferred

LANGUAGE SKILLS:

• Excellent communication and interpersonal skills.
• Ability to read, analyze, and interpret instructions and reports.

REASONING ABILITY:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to manage stress and defuse potentially stressful situations.
• Ability to work well with patrons from varied backgrounds.

COMPUTER SKILLS:

• Ability to learn and use POS system, telephones, and radios is necessary.

PHYSICAL AND ENVIRONMENTAL DEMANDS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, move heavy objects, use a computer, use a 10-key calculator, use a telephone, speak, hear, and write.

While performing the duties of this job, the noise level in the office work environment is usually moderate and the noise level in Gainbridge Fieldhouse / game environment is usually loud. The stress level may become high during certain times of the year.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, gender identity, marital status, disability status, protected veteran status, or any other characteristic protected by law.