Game Day Merchandise Associate – Fan Experience

ASM Global; Atlanta (GA); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Legends is seeking a Merchandise Associate to deliver an outstanding fan experience through excellent customer service and effective product presentation. You will engage guests, recommend items, and maintain accurate POS operations during game days and events.

You’ll ensure plan-o-grams are followed, restock merchandise, and support inventory control while adapting to varied event schedules at the arena. A high school diploma or GED is required, with 50 lbs lifting capability and weekend

Qualifications

• Honesty and integrity in all actions and language.
• Excellent customer service and selling skills.
• Read and implement plan-o-grams.
• Must be able to lift 50lbs and stand for long periods.
• Must work weekends and overtime as needed.
• Be willing to work extended hours on event days.
• Accuracy in open and close procedures.
• Innovative and self-starter, able to work independently or in a team.
• Flexible in duties and responsibilities.
• Comply with safety policies and procedures.

Responsibilities

• Provide an exciting, positive environment for our diverse team & fan base.
• Greet guests and ascertain their interest, so you may make sales recommendations.
• Excellent accuracy when using POS systems.
• Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor.
• Present merchandise to increase sale with add on items.
• Must be able to describe merchandise features, benefits, and explain use.
• Keep current on promotions & sales in store: and events at the speedway.
• Maintain inventory, merchandise placement, and accurate counts.
• Assist in inventory.
• Continually increase knowledge of product, facility, and all events held at IMS.
• Other duties as assigned by supervisor.
• Must be able to read & implement plan-o-grams.
• Assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures.
• Merchandising skills a plus

Skills

Customer service

Sales skills

Integrity

Flexibility

Team player

Independent worker

Stamina

Education

High school / GED

Job description

Legends is seeking a Merchandise Associate to deliver an outstanding fan experience through excellent customer service and effective product presentation. You will engage guests, recommend items, and maintain accurate POS operations during game days and events.

You’ll ensure plan-o-grams are followed, restock merchandise, and support inventory control while adapting to varied event schedules at the arena. A high school diploma or GED is required, with 50 lbs lifting capability and weekend