Gallery Host - Front Desk, Hyatt Place Columbus/OSU

Columbus Hospitality Management; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Columbus Hospitality Management seeks an enthusiastic Front Office & Guest Services professional to welcome guests, register them, and assign rooms at our Columbus property.

Responsibilities include handling room keys, reservations, and guest inquiries, plus coordinating with housekeeping and maintenance to ensure guest satisfaction throughout their stay.

Qualifications

• Professional, courteous attitude.
• Ability to work in high paced environment.
• Ability to multitask effectively.

Responsibilities

• Greet, register, and assign rooms to guests.
• Issue room keys and provide important information to guests.
• Make reservations and check room availability.
• Verify credit card authorization or collect cash payments.
• Answer main telephone line and transfer calls to proper departments or guest rooms.
• Review guest accounts and charges at checkout.
• Maintain daily communication with housekeeping and maintenance regarding guest issues.

Skills

Professional attitude

Multitasking

High-paced environment

Job description

Job Category: Front Office & Guest Services

Requisition Number: GALLE002159

• Posted : August 28, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Columbus, OH 43212, USA

Description

Primary Responsibilities:

• Greet, register, and assign rooms to guests.
• Responsible for issuing room keys and important information to guests.
• Responsible for making reservations and checking room availability.
• Verifies credit card authorization or collect cash payment for all guests.
• Answer main telephone line and transfer to proper departments or guest rooms.
• Review guest accounts and charges upon guest check-out.
• Constant contact with housekeeping and maintenance departments with guest issues or concerns.
• Ensure complete guest satisfaction.
• Ensuring daily checklists are completed.
• Completes any direct assignment from Manager.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

• Physical requirement for particular tasks include but are not limited to: standing for long periods of time, pushing, pulling, lifting, reaching and grabbing.

Qualifications, Education, Experience, Skills, and Abilities:

• Professional, courteous attitude.
• Ability to work in high paced environment.
• Ability to Multitask.

Behaviors

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.