Gallery Experience Specialist: Engage Visitors

The Discovery Center; City of Binghamton (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

EAP

Flexible schedule

PTO

Holiday Pay

Simple IRA with 3% match

Job summary

The Discovery Center in New York is seeking a full-time gallery staff member to engage guests, provide information about museum programs, and assist with programming and safety. The role requires standing for long periods, teamwork, and a willingness to learn and collaborate with departments to ensure a positive guest experience.

Pay is $16.50 per hour with benefits including EAP, flexible schedule, PTO, Holiday Pay, and Simple IRA with a 3% employee match.

Qualifications

• 1+ year of experience working with children in an educational setting.
• Experience executing educational programming.
• Excellent interpersonal and verbal communication skills.
• Must have ability to participate effectively in teams.
• Ability to stand and walk for extended periods of time.
• Ability to bend, kneel and lift up to 25 pounds.
• Ability to adapt to changes in work environment, manage multiple work demands and adjust to delays and unexpected events.

Responsibilities

• Help museum guests by providing information about The Discovery Center.
• Help separated children and adults be reunited.
• Maintain museum standards-museum manners/rules, safety, and sanitation.
• Actively engage guests to enhance their experience and respond promptly to their needs.
• Assist with managing groups and crowds.
• Continuously circulate in assigned areas and be alert to guests' needs.
• Communicate well with guests.
• Remain polite, courteous, and helpful at all times.
• Assist guests with the use of interactive exhibits.
• Facilitate and/or aid with the implementation programming developed by the Program Department.
• Organize, clean, and monitor exhibits to ensure they are presentable and safe.
• Report any part of an exhibit that is not working properly.
• Explain membership programs and actively sell the opportunity to guests.
• Maintain an understanding of The Discovery Center exhibits and educational content to better serve our guests.
• Be knowledgeable of upcoming events, participate in team meetings, and communicate guests' comments and concerns.
• Participate in trainings for growth and development.
• Maintain good attendance and communicate with supervisory staff on scheduling issues.
• Perform other duties as assigned.

Skills

Interpersonal communication

Verbal communication

Team collaboration

Endurance

Adaptability

Job description

The Discovery Center in New York is seeking a full-time gallery staff member to engage guests, provide information about museum programs, and assist with programming and safety. The role requires standing for long periods, teamwork, and a willingness to learn and collaborate with departments to ensure a positive guest experience.

Pay is $16.50 per hour with benefits including EAP, flexible schedule, PTO, Holiday Pay, and Simple IRA with a 3% employee match.