FYE Programs & Operations Coordinator

Ohio State University; Columbus (OH); On-site; USD 30,000 - 39,000; Full time

Job summary

Ohio State University is seeking a Program Coordinator - Operations for First Year Experience within Undergraduate Education. This role administers systems, processes, and operational functions that support Orientation, the First Year Success Series, and the Focusing on the First Year conference.

You will serve as a primary resource for students, families, presenters, instructors, and campus partners by handling inquiries, resolving issues, and guiding participation in FYE programs and services.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2 years of relevant experience required.
• Ability to handle inquiries and coordinate events.

Responsibilities

• Administers registration and participant records for First Year Experience programs.
• Responds to inquiries and resolves issues for students, families, presenters.
• Coordinates event logistics for Orientation, FYSS, and conferences.
• Maintains documentation and uses university systems to ensure accuracy.
• Completes post-program processing and special projects as assigned.

Skills

Registration management

Event logistics

Inquiry handling

Customer service

Education

Bachelor's degree

Tools

Registration systems

Database management

Job description

Ohio State University is seeking a Program Coordinator - Operations for First Year Experience within Undergraduate Education. This role administers systems, processes, and operational functions that support Orientation, the First Year Success Series, and the Focusing on the First Year conference.

You will serve as a primary resource for students, families, presenters, instructors, and campus partners by handling inquiries, resolving issues, and guiding participation in FYE programs and services.