FWS – Enrollment Support

State-of-Georgi; Georgia; On-site; USD 17,000 - 22,000; Part time

Job summary

The State of Georgia is seeking a Federal Work Study Enrollment Support assistant at the Alpharetta campus. Under supervision, you will provide clerical support to the Enrollment Support Center, assisting with registration labs, orientations, and general office tasks during business hours.

This part-time role offers up to 19 hours per week, Monday–Friday, with a focus on customer service, accuracy, and timely processing of student records.

Qualifications

• Must have a high school diploma or equivalent.
• Eligible for funds through Federal Work Study for the current semester at Gwinnett Technical College and in good academic standing.

Responsibilities

• Assists in organizing and executing routine activities and special projects.
• Assist with Registration Labs and Orientations as needed.

Skills

Customer service

Interpersonal communication

Time management

Professional demeanor

Education

High school diploma

Job description

Job Title: FWS - Enrollment Support Agency: Gwinnett Technical College

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Requisition ID: JR0000003050
Shift: Any (United States of America)
Compensation Details: 13.50/HR.

This job is a Federal Work Study, non-benefited position in the Student Affairs Division that reports to the Federal Work Study Supervisor in Enrollment Support at the Alpharetta campus. Federal Work-Study (FWS) is a federally funded program by the Department of Education. This program provides part-time jobs for undergraduate students with significant financial need and is administered by the FWS Coordinator, and the Office of Financial Aid, in accordance with the law, federal regulations, and instructions from the United States Department of Education.

Hours: Days and Hours are flexible up to 19 hours per week during business hours, Mon - Fri, 8am to 6pm.

Minimum Qualifications

• Must have a high school diploma or equivalent.
• Must be eligible for funds through the Federal Work Study Program for the current semester at Gwinnett Technical College and be in good academic standing.

Preferred Qualifications

• Strong ability to interact with students, staff, and community members in a polite and professional manner; outstanding customer service and interpersonal communication skills; ability to work independently and to use proper judgment when applicable; ability to manage multiple tasks at one time in a fast-paced office setting; knowledge of GTC campus including Student Services functions (Financial Aid, Student Records, Admissions).

Job Description Summary

Under close supervision, provides clerical support and office assistance to the Enrollment Support Center and related personnel. Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior. (Performed by all incumbents) Demonstrates eagerness to learn and assume responsibility; seeks out and accepts increased responsibility; displays a "can do" approach to work. Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; does things before being asked or forced to by events. Works within the system in a resourceful manner to accomplish reasonable work goals; shows flexibility in response to process change and adapts to and accommodates new methods and procedures. Accepts direction and feedback from supervisors and follows through appropriately. Works when scheduled; begins and ends work as expected; calls in according to policy when arriving late for work or when absent; observes provisions of Fair Labor Standards Act; observes policies on break and lunch periods; uses work time appropriately.

Job Responsibilities & Performance Standards

• Assists in organizing and executing routine activities and special projects; other duties as assigned. (80%)
• Assist with Registration Labs and Orientations as needed. (20%)

Physical Demands

• Frequency (N)Never, (O)Occasionally or (C)Constantly Requires operation, access, or control of financial resources.
• (N) Requires having a P-Card.
• (N) Driving is a responsibility of this position.
• (O) This position will have direct interaction or care of children under the age of 18 or direct patient care.
• (O) This position will have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications).
• (C) This position is a stationary position, often standing or sitting for prolonged periods with or without reasonable accommodation.
• (C) This position requires moving about to accomplish tasks or moving from one worksite to another with or without reasonable accommodation.
• (O) This position requires the ability to adjust or move objects up to 15 pounds in all directions with or without reasonable accommodation.
• (O) This position requires the ability to repeat motions that may include the wrists, hands and/or fingers with or without reasonable accommodation.
• (C) This position requires the ability to operate machinery and/or power tools with or without reasonable accommodation.
• (N) Operating motor vehicles or heavy equipment with or without reasonable accommodation.
• (N) Noisy environments.
• (O) Medium work that includes moving objects up to 50 pounds with or without reasonable accommodation.
• (N) Light work that includes moving objects up to 20 pounds with or without reasonable accommodation.
• (N) Heavy work that includes moving objects up to 100 pounds or more with or without reasonable accommodation.
• (N) Work in outdoor elements such as precipitation and wind.
• (N) Assessing the accuracy, neatness and thoroughness of the work assigned.
• (C) To Assess the accuracy, neatness and thoroughness of the work assigned.

Equal Employment Opportunity Statement

The TCSG State Board prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Minimum Qualifications (Secondary)

High school diploma or GED - Financial need and PELL eligible - Be enrolled as a student at the location seeking employment - Satisfactory academic progress for Federal Student Aid programs Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.

Employer Profile

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.