Future Store Manager: Leadership Track

SmartRecruiters, Inc.; Fort Payne (AL); On-site; USD 42,000 - 52,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking a Manager in Training to grow into key leadership roles within our stores. The role combines customer service, team leadership, and store operations training to develop future store managers.

Responsibilities include scheduling, consulting on services, and ensuring a consistently high level of customer experience while meeting company standards and timelines.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long term trust and relationships with customers.
• Effective communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Skills

Motivation

Customer service

Communication

Interpersonal skills

Automotive experience

Job description

Express Oil Change & Tire Engineers is seeking a Manager in Training to grow into key leadership roles within our stores. The role combines customer service, team leadership, and store operations training to develop future store managers.

Responsibilities include scheduling, consulting on services, and ensuring a consistently high level of customer experience while meeting company standards and timelines.