Store Management Trainee: Fast-Track Leadership

SmartRecruiters, Inc.; Pinson (AL); On-site; USD 40,000 - 56,000; Full time

Job summary

Express Oil Change & Tire Engineers seeks a Manager in Training to grow into a leadership role within our store operations. You will complete multi-level training while serving customers and learning every aspect of the store and company.

The program emphasizes hands-on management, customer service excellence, and growth into a leadership track within our fast-paced automotive maintenance network.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers.
• Effective communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company.
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service.
• Scheduling service appointments and answering questions in person and on the telephone.
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles.
• Providing the customer with a positive experience.
• Ensuring our company’s high level of expectations are met, maintained, and exceeded.
• Involvement in every aspect of the store operation.
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers.
• Ability to step in when necessary to take on additional duties.

Skills

Hands-on management

Customer service

Communication

Interpersonal skills

Automotive experience

Job description

Express Oil Change & Tire Engineers seeks a Manager in Training to grow into a leadership role within our store operations. You will complete multi-level training while serving customers and learning every aspect of the store and company.

The program emphasizes hands-on management, customer service excellence, and growth into a leadership track within our fast-paced automotive maintenance network.