Store Manager in Training – Leadership Track

Express-Oil-Change-; Charlotte (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Express Oil Change & Tire Engineers is actively seeking top-level, hands-on management candidates with a desire to grow into key leadership roles through our Management Training Program. You’ll complete all levels of training while serving customers and learning all aspects of the Store and the Company.

Our program offers significant management and sales experience, plus the opportunity to work for a leading automotive maintenance provider driving excellence, innovation, and growth.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long term trust and relationships with customers.
• Effective communication and interpersonal skills.

Responsibilities

• Consistently creating results for customers, teammates and the company.
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service.
• Scheduling service appointments and answering questions in person and on the telephone.
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles.
• Providing the customer with a positive experience.
• Ensuring our company’s high level of expectations are met, maintained, and exceeded.
• Involvement in every aspect of the store operation.
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers.
• Ability to step in when necessary to take on additional duties.

Skills

Hands-on management

Customer service

Communication skills

Interpersonal skills

Job description

Express Oil Change & Tire Engineers is actively seeking top-level, hands-on management candidates with a desire to grow into key leadership roles through our Management Training Program. You’ll complete all levels of training while serving customers and learning all aspects of the Store and the Company.

Our program offers significant management and sales experience, plus the opportunity to work for a leading automotive maintenance provider driving excellence, innovation, and growth.