Management Training: Path to Store Leadership

SmartRecruiters, Inc.; Starkville (MS); On-site; USD 45,000 - 58,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking a Manager in Training to grow into key leadership roles. You will complete multi-level training while serving customers and learning all aspects of the store and company.

Responsibilities include greeting customers, scheduling appointments, explaining service options, and ensuring high-quality service and communication across the team. This role offers hands-on leadership exposure in a fast-paced automotive environment.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills with a desire to build long-term trust and relationships with our customers.
• Effective communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Create results for customers, teammates and the company.
• Greet customers courteously and provide a high level of customer service.
• Schedule service appointments and answer questions in person and by phone.
• Consult customers on service needs and update them on vehicle progress.
• Provide customers with a positive experience.
• Maintain company standards and ensure expectations are met or exceeded.
• Be involved in all aspects of store operations.
• Communicate accurately to teammates and technicians to align time commitments with standards.
• Step in to take on additional duties as needed.

Skills

Hands-on management

Customer service

Communication skills

Automotive experience

Job description

Express Oil Change & Tire Engineers is seeking a Manager in Training to grow into key leadership roles. You will complete multi-level training while serving customers and learning all aspects of the store and company.

Responsibilities include greeting customers, scheduling appointments, explaining service options, and ensuring high-quality service and communication across the team. This role offers hands-on leadership exposure in a fast-paced automotive environment.