Future Opening: Spa Front Desk Receptionist

Massage Heights; Schertz (TX); On-site; Full time

Job summary

Massage Heights is looking for a customer-focused team member for their Schertz location. This role involves greeting clients, scheduling appointments, and maintaining a welcoming environment. With competitive pay that increases every six months and opportunities for bonuses, this position offers room for professional growth in a supportive atmosphere emphasizing wellness and teamwork.

Benefits

Health Insurance

Paid Time Off

Free Monthly Massages and Facials

Opportunities for Advancement

Employee Assistance Program

Bonus based on performance

Wellness resources

Qualifications

• Must have reliable transportation to commute between locations.
• Outstanding customer service skills required.
• Flexibility to work a non-traditional schedule essential.

Responsibilities

• Greet Guests and Members with positive energy.
• Schedule appointments and manage payments.
• Provide excellent client experiences to retain members.

Skills

Customer Service

Problem-Solving

Positive Attitude

Multi-tasking

Phone Etiquette

Job description

• Bonus based on performance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources

Do you have a passion for helping people? Can you learn and implement new computer technologies? Can you work well and thrive in a fast-paced team environment? If yes, we want to get to know you! We are Massage Heights Schertz

**Must be able to be very flexible with required shifts. We are looking for someone with a largely open schedule, and reliable transportation. We are seeking candidates who have very flexible schedule. Candidates must be able to work 3-5 shifts per week, including weekends, and most likely these will be a mix of morning and/or evening shifts.**

**We offer a competitive compensation with $1/ hour increases every 6 months guaranteed plus quarterly bonuses!**

Responsibilities:

· Greet Guests and Members with warm, welcoming, and positive energy

· Answer phones with fantastic phone etiquette, including upbeat tone and articulation

· Build rapport with Guest and Members while waiting in lobby

· Schedule appointments, check Guests and Members in and out, and collect payments within our robust software system

· Present/sell membership programs to new Guests

· Retain Members by providing an excellent client experience

· Work efficiently in a fast-paced environment

Requirements:

· Must have reliable transportation to commute between all eight of our locations

· Must have outstanding customer service and problem-solving skills

· Must have a positive attitude

· Must have friendly and professional phone etiquette

· Must have the ability to objectively receive feedback and integrate it into your work

· Must have the flexibility to work a non-traditional schedule

· Must have the ability to multi-task

· Be part of a team that encourages growth, has fun and builds relationships

· Medical Benefits available -Medical, Dental, Vision, and Life

· Free Monthly Massages and Facials

· Employee Assistance Program

· Competitive pay with $1 pay raises every 6 months and quarterly bonuses!

**We will only be moving forward with candidates who have completed the assesment portion of our hiring process. Thank you!!!**

Compensation: $15.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Join the Team at Massage Heights

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Be Part of an Elevated Experience at Your Retreat

Personal & Career Development

Guided learning pathway through Massage Heights University

Flexible Schedules

Supports work-life balance

Professional & Safe Environment

Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*

Employee Discounts

Products and services

Massage Heights Family Fund

A program that supports team members during times of hardship

Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.

“I've been here a little while, & from what I've experienced, it's a night & day work culture difference between here and places I've worked in the past. It's a cozy little retreat with a family atmosphere. The management staff is so caring and respectful!! The owners are actually INVOLVED in the business!! They don't consider themselves above the staff, they come to work & help out, from the front desk to cleaning the toilets. And I personally appreciate the fact that you can contact them, and they get back to you almost immediately!! They are constantly looking for ways to pay the therapists more and more!!”