Medical Office Receptionist - Intermediate (HOPD Neurology MARC)

UT Health San Antonio; San Antonio (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

UT Health San Antonio is seeking a Medical Office Receptionist - Intermediate to provide vital office support in the clinical setting. This role involves managing patient check-ins, coordinating records, and ensuring a positive patient experience with responsibilities focused on effective communication and organizational skills.

Benefits

Medical, Dental, and Vision Insurance

Generous Paid Time Off

Flexible Spending Accounts

Discounts on services

Qualifications

• Requires two years of related experience.
• Must demonstrate excellent communication skills, both verbal and written.
• Must be proficient with computer skills and analytical thinking.

Responsibilities

• Performs front office duties, checking in patients and ensuring forms are completed.
• Schedules appointments and manages patient flow.
• Communicates with Benefit Coordinators and providers as needed.

Skills

Analytical Thinking

Communication

Creativity

Computer Skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Medical Office Receptionist - Intermediate (HOPD Neurology MARC)

Join to apply for the Medical Office Receptionist - Intermediate (HOPD Neurology MARC) role at UT Health San Antonio

Medical Office Receptionist - Intermediate (HOPD Neurology MARC)

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Join to apply for the Medical Office Receptionist - Intermediate (HOPD Neurology MARC) role at UT Health San Antonio

Job Description

Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction.

Job Description

Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction.

Responsibilities

• Performs all front office duties, checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones.
• Creates and verifies full patient registration upon patient arrival.
• Communicates with Benefit Coordinators if new insurance is obtained.
• Communicates with providers as needed regarding patient�s arrival, needs or requests.
• Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers.
• Creates new and follow up appointments as needed for patients and obtains referrals and authorization for visits and testing when necessary.
• Schedules patient appointments and follows up on missed appointments by telephone or mail.
• Monitors the flow of patients, including placing patients into rooms as needed and keeping patients and families informed of waiting times.
• Performs all other duties as assigned.
  
  

Qualifications

• Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
• Demonstrates analytical thinking � this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
• Proficient computer skills using Microsoft Office and database programs.
• Excellent communication skills, verbal and written.
  
  

Education

High school diploma or GED is required.

Required Skills

Two (2) years of related experience is required.

About Us

Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists.

Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.

Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Life Employees receive $40,000 of group term life insurance and $40,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.

Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.
  
  

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.

EEO Statement

UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Higher Education

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