Future Opening: Spa Front Desk Receptionist

Massage Heights; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in wellness is seeking a Front Desk Rockstar for its San Antonio locations. The ideal candidate is vibrant, communication-savvy, and thrives in a dynamic environment. Responsibilities include guest greeting, appointment management, and providing excellent customer service. Join a fun, growth-focused team offering competitive pay, benefits, and opportunities for advancement.

Benefits

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

Free monthly massages and facials

Qualifications

• Enthusiastic, highly personable candidate with a flexible schedule.
• Outstanding customer service experience.
• Ability to embrace feedback and adapt in a busy environment.

Responsibilities

• Greet Guests and Members warmly and manage appointments through booking software.
• Build rapport with guests to enhance their experience and sell membership programs.
• Answer phones professionally while multitasking in a team environment.

Skills

Outstanding Guest service

Problem-solving skills

Positive attitude

Excellent phone etiquette

Multitasking

Job description

Full Time • Leon Springs

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources

Front Desk Rockstar Wanted at Massage Heights Location

Are you a vibrant, people-loving individual with a knack for making everyone feel welcome? Do you thrive in a dynamic, fast-paced environment and have a flair for learning new systems? If you’re ready to bring your infectious energy and top-notch people skills to a team that values growth and connection, Massage Heights Location wants YOU as our next Front Desk Rockstar!

We operate 8 premier Massage Heights locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 and Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway.

We’re seeking an enthusiastic, highly personable candidate with a flexible schedule.

Availability: We’re looking for a dedicated candidate who can commit to 32 hours per week, with shifts scheduled Friday through Monday evenings and Tuesday mornings. Flexibility to travel between our 8 San Antonio locations and reliable transportation are a must.

What You’ll Do

· Greet Guests and Members with warmth, positivity, and a genuine smile

· Master our booking software to schedule appointments, manage check-ins/outs, and process payments

· Build lasting rapport with Guest in the lobby, creating a welcoming atmosphere

· Present and sell membership programs with confidence and charm

· Deliver exceptional Guest experiences to retain Members and drive in returning Guests

· Answer phones with professional, upbeat etiquette

· Thrive in a fast-paced team environment while maintaining a mature, solution-oriented attitude

What You Bring

· Outstanding Guest service and problem-solving skills

· A contagious positive attitude and professional demeanor

· Excellent phone etiquette with clear, friendly communication

· Ability to embrace feedback and grow from it

· Comfort multitasking in a bustling environment

· Reliable transportation to travel between our 8 locations

· Flexibility to work a non-traditional schedule, including weekends

Why Join Us?

· Be part of a fun, growth-focused team that values relationships

· Competitive pay with guaranteed $1/hour raises every 6 months, plus quarterly bonuses

· Major Medical Insurance, under $200/month! (our owner contributes 50% of the cost!)

· Dental, Vision, Life, plus more insurance options

· Free monthly massages and facials

· Access to our Employee Assistance Program

*Only candidates who complete the assessment portion of our hiring process will be considered.*

Apply today and show us why you’re our next Front Desk Rockstar!

Compensation: $15.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.

Join the Team at Massage Heights

Apply with Indeed

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This position is 35 hours per week, with shifts on Friday evening, Saturday evening, Sunday morning, Monday morning and Tuesday evenings. Are you able to commit to this schedule? *

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Be Part of an Elevated Experience at Your Retreat

Personal & Career Development

Guided learning pathway through Massage Heights University

Flexible Schedules

Supports work-life balance

Professional & Safe Environment

Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*

Employee Discounts

Products and services

Massage Heights Family Fund

A program that supports team members during times of hardship

Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.

“I've been here a little while, & from what I've experienced, it's a night & day work culture difference between here and places I've worked in the past. It's a cozy little retreat with a family atmosphere. The management staff is so caring and respectful!! The owners are actually INVOLVED in the business!! They don't consider themselves above the staff, they come to work & help out, from the front desk to cleaning the toilets. And I personally appreciate the fact that you can contact them, and they get back to you almost immediately!! They are constantly looking for ways to pay the therapists more and more!!”