Apertura Futura: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Hoover (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Growth potential for advancement

Job summary

State Farm Agent in Hoover, Alabama, is seeking an outgoing and career-oriented professional to join their team. The role involves building customer relationships and promoting State Farm products like auto, home, and life insurance.

Applicants should possess excellent interpersonal skills and a proactive problem-solving attitude. Opportunities for advancement and competitive salary are part of the offering. Property and Casualty, as well as Life and Health licenses, are required (must be able to obtain).

Qualifications

• Self-motivated, organized, and able to work in a team environment.
• Ability to explain complex financial issues in understandable terms.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.
• Maintain a strong work ethic and commitment to success.

Skills

Excellent interpersonal skills

Detail-oriented

Proactive in problem solving

Ability to multi-task

Strong communication skills

Tools

Windows

Job description

Position Overview

State Farm Insurance Agent located in Hoover, AL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Eric O. King - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Competitive salary.
• Growth potential and opportunity for advancement within the agency.

Requirements

• Excellent interpersonal, written, verbal, and listening skills.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People-oriented, detail-oriented, proactive in problem solving.
• Able to learn computer functions, experience with Windows and other applications.
• Self-motivated, organized, and able to work in a team environment.
• Ability to multi-task, make presentations to potential customers, and assess customer needs.
• Ability to explain complex financial issues in understandable terms.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).