Customer Service Representative - State Farm Agent Team Member

Nathan Skipper - State Farm Agent; Mobile (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Nathan Skipper - State Farm Agent in Mobile, AL is looking for a Customer Service Representative to establish strong customer relationships and provide prompt, accurate, and friendly service. You will be part of an independent contractor agency, dedicated to customer service and team collaboration.

The ideal candidate will have excellent communication skills, be detail-oriented, and be able to obtain necessary licenses. This position offers salary plus commission and paid time off.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through a needs-based review process.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Mobile - AL

Replies within 24 hours

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

We will follow up with you on the next steps in the interview process.