Future Opening: Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Berwyn (IL); On-site; USD 19,286 - 27,552; Part time

Benefits offered by this job

Group Life Insurance Benefits

Hourly pay plus commission/bonus

Profit sharing

Paid time off

Growth potential

Job summary

State Farm Agent is offering a part-time position in Berwyn, IL, where you'll play a key role in establishing customer relationships and providing exceptional service. You'll educate customers about various insurance options while maintaining a strong commitment to customer satisfaction.

This role requires excellent interpersonal skills, attention to detail, and the ability to work well in a team. Candidates must be able to obtain licenses for Property and Casualty as well as Life and Health insurance.

Qualifications

• Must have excellent interpersonal and communication skills.
• Self-motivated and detail oriented with problem-solving abilities.
• Must be dedicated to customer service and able to work in a team environment.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Team environment skills

Customer relation skills

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Responsive recruiter

Position Overview

Looking for a part‑time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Group Life Insurance Benefits
• Hourly pay plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills — written, verbal, and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation

$14.00 - $20.00 per hour

Location

Berwyn, IL

Employment Type

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.