Customer Relations Representative - State Farm Agent Team Member

RYAN SCOTT - State Farm Agent; Dawsonville (GA); On-site; USD 17,908 - 20,664; Part time

Benefits offered by this job

Growth potential

Opportunity for advancement within the agency

Job summary

RYAN SCOTT - State Farm Agent is looking for a part-time Customer Relations Representative to provide meaningful customer service in Dawsonville, Georgia. Responsibilities include assisting customers with insurance inquiries and educating them about their options.

The ideal candidate will possess excellent interpersonal and communication skills, be self-motivated, and detail-oriented. Compensation ranges from $13.00 to $15.00 per hour with growth potential within the agency.

Qualifications

• Excellent interpersonal and communication skills are essential.
• Must be self-motivated and detail-oriented.
• Ability to multi-task and work in a team.

Responsibilities

• Provide prompt and accurate customer service.
• Educate customers about insurance options.
• Work with the agent to meet marketing goals.
• Develop leads and schedule appointments.

Skills

Excellent interpersonal skills

Excellent communication skills (written, verbal, listening)

People-oriented

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Pride in getting work done accurately and timely

Ability to work in a team environment

Ability to multi-task

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Looking for a part‑time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi‑task
• Property and Casualty license (must be able to obtain)

As an Agent Team Member, you will receive

• Growth potential / Opportunity for advancement within the agency

Compensation

$13.00 - $15.00 per hour

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.