Furniture Sales Associate — Customer Focus & Upsell

Hank's Furniture; Mountain Home (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

Hank's Fine Furniture is seeking a dynamic Retail Sales Associate for our Rogers store location. The company boasts a 44-year history as a premier independent furniture chain with 13 stores across Arkansas, Alabama, and Florida.

The role focuses on delivering exceptional customer service, guiding customers through product selection, and driving sales through effective upselling and merchandising.

Qualifications

• Demonstrated excellence in customer service and sales.
• Ability to upsell and drive revenue through product knowledge.
• Experience using POS systems and handling transactions.

Responsibilities

• Engage customers professionally to understand needs and preferences.
• Demonstrate product knowledge and assist in selecting furniture pieces.
• Utilize sales techniques including upselling to increase revenue.
• Operate POS systems accurately for transactions.
• Maintain a tidy store environment and restock merchandise.
• Bilingual Spanish is a plus for serving diverse customers.
• Handle cash transactions and cash register operations securely.

Skills

Customer service

Sales

Upselling

POS systems

Merchandising

Bilingual Spanish

Job description

Hank's Fine Furniture is seeking a dynamic Retail Sales Associate for our Rogers store location. The company boasts a 44-year history as a premier independent furniture chain with 13 stores across Arkansas, Alabama, and Florida.

The role focuses on delivering exceptional customer service, guiding customers through product selection, and driving sales through effective upselling and merchandising.