Funeral Services Coordinator - On Site

Palm Northwest Mortuary; Las Vegas (NV); On-site; USD 36,000 - 54,000; Full time

Job summary

Palm Northwest Mortuary in the Las Vegas metropolitan area is seeking a dedicated Associate to support day-to-day funeral home operations on-site. You will assist with service arrangements, prepare facilities for visitations and ceremonies, and coordinate logistics including scheduling, documentation, and family communication.

The role requires strong customer service, attention to detail, and the ability to maintain confidentiality in emotionally challenging situations while upholding

Qualifications

• High school diploma or equivalent required.
• Experience in customer-facing roles is beneficial.
• On-site, full-time schedule with flexibility for evenings, weekends, or holidays.

Responsibilities

• Assist with service arrangements and coordinate logistics with families.
• Prepare facilities for visitations and ceremonies.
• Coordinate scheduling, documentation, and communication with families.
• Maintain clean, organized service spaces and ensure proper setup.
• Answer phones and handle basic administrative tasks as needed.
• Support the funeral director and team to deliver respectful, timely services.

Skills

Customer service

Organizational skills

Time management

Administrative skills

Attention to detail

Professionalism

Discretion

Empathy

Emotional resilience

On-site work

Flexibility

Education

High school diploma

Mortuary science training (plus)

Tools

Office software

Job description

Palm Northwest Mortuary in the Las Vegas metropolitan area is seeking a dedicated Associate to support day-to-day funeral home operations on-site. You will assist with service arrangements, prepare facilities for visitations and ceremonies, and coordinate logistics including scheduling, documentation, and family communication.

The role requires strong customer service, attention to detail, and the ability to maintain confidentiality in emotionally challenging situations while upholding