Funeral Services Assistant (part-time)

sci; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

SCI in Phoenix, AZ is seeking an Operations Assistant for funeral services support. You will assist with service preparations, transportation, and guest reception, ensuring respectful handling of remains and items.

The role requires physical stamina, compassion, and strong communication. Duties include driving, office tasks, and coordinating logistics for services and visitations, with flexible schedule. Must have high school diploma.

Qualifications

• High school diploma or equivalent.
• Funeral service diploma or equivalent training preferred.
• Current driver’s license with clean record.
• Ability to lift up to 75 lbs.
• Basic computer and phone system familiarity.

Responsibilities

• Assist with preparation for services, including delivering and setting up arrangements and keepsakes.
• Prepare documents related to services and cremations as directed.
• Assist with preparation of remains, including dressing and lifting.
• Perform office duties: phones, fax, computer, debit card machine, postage meters, and AV equipment.
• Run errands for supplies and deliveries.
• Greet families, usher, drive and park vehicles as needed.
• Drive funeral home vehicles for services and pickups.
• Ensure refreshments are available where allowed by law.
• Assist with accommodations for families during services and visitations.
• May wash/clean funeral home vehicles as required.

Skills

Compassion and integrity

Communication skills

Physical stamina

Driving

Education

High school diploma or equivalent

Funeral service diploma/training preferred

Tools

Debit card processing

Phone systems

Office equipment

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

• Assists with the preparation for services including: delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families, and ensuring proper care and storage of these items
• Prepares documents related to services, cremations, maintenance as directed
• Assists with preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, postage meter and stereo/video system
• Run errands such as floral delivery, picking up of supplies, documents
• Serves as an usher and may park cars or perform some transportation requirements
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Greets and receives client families and other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and or visitation
• May wash and clean funeral home vehicles and other client vehicles as required

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent
• Completion of a diploma training program at a college or technical school specializing in funeral service or equivalent experience preferred

Experience

• Completion of a diploma training program at a college or technical school specializing in funeral service or equivalent funeral industry experience preferred

Certification/Licenses

• Current state/province issued driver's license with an acceptable driving record

Knowledge, Skills and Abilities

• Ability to lift up to 75 lbs.
• Knowledge of computers and some software would be an asset
• High level of compassion and integrity
• Good communication skills

Schedule: Must be flexible

Postal Code: 85042

Category (Portal Searching): Operations

Job Location: US-AZ - Phoenix