Funeral Services Concierge

Park Lawn Corporation; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

Forest Lawn Cemetery & Mausoleum in Houston, TX is seeking a part-time client services associate to welcome families and coordinate essential services during arrangements.

This role requires a four-year degree or equivalent and at least one year of client-relations experience, plus a valid driver's license. You will work with a compassionate team to ensure respectful, organized operations and excellent service delivery.

Qualifications

• Four-year degree or equivalent combination of education and experience.
• Minimum of 1-year experience in client relations or related field.
• Able to read, write and speak English fluently. Bilingual is a plus.

Responsibilities

• Greet client families and provide information or assistance as required.
• Assist the Team in the movement of the casketed deceased and related items in and out of visitation areas, chapels, churches or other places of service.
• Ensure public spaces such as lobby, chapels, restrooms and reception areas are clean and prepared before and after scheduled services.
• Assist client families in and out of limousines with emphasis on helping handicapped and elderly.
• Assist in funeral services and visitation including greeting visitors, coordinating pallbearers and parking.
• Other duties as assigned.

Skills

Customer Service

Teamwork Orientation

Detail Orientation

Time Management

Education

Four-year degree or equivalent

Job description

Forest Lawn Cemetery & Mausoleum in Houston, TX is seeking a part-time client services associate to welcome families and coordinate essential services during arrangements.

This role requires a four-year degree or equivalent and at least one year of client-relations experience, plus a valid driver's license. You will work with a compassionate team to ensure respectful, organized operations and excellent service delivery.