Funeral Services Concierge - Part-Time, Flexible Hours

IMMEDIA Services; Oakland (CA); On-site; USD 25,000 - 33,000; Part time

Job summary

Carriage Services in Oakland is seeking a Funeral Assistant to support families with compassion and professionalism. This part-time role requires you to greet guests, escort families, and assist during visitations and services in a respectful, caring manner.

The position offers flexible hours, including evenings and weekends, and involves light lifting and indoor/outdoor duties as part of a team that upholds safety, empathy, and community trust.

Qualifications

• High School Diploma or equivalent.
• Willingness to engage with the community to grow market share.
• Effective communication with customers.
• Empathy and tact in emotionally charged situations.
• Responds to client families and guests' requests.

Responsibilities

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families, their guests and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services; and
• Performs other duties, as assigned.

Skills

Communication

Empathy

Customer service

Tact and patience

Listening skills

Education

High School Diploma or equivalent

Job description

Carriage Services in Oakland is seeking a Funeral Assistant to support families with compassion and professionalism. This part-time role requires you to greet guests, escort families, and assist during visitations and services in a respectful, caring manner.

The position offers flexible hours, including evenings and weekends, and involves light lifting and indoor/outdoor duties as part of a team that upholds safety, empathy, and community trust.