Funeral Service Assistant

Sci Corp

Ontario (CA)

On-site

USD 21,000 - 30,000

Full time

8 days ago

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Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismem-

Dependent Life Insurance

401(k) Retirement Savings Plan with 1

Employee Assistance Program

Job summary

Sci Corp in Ontario, CA is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will greet families, answer questions, assist with services, and support management while upholding company policies and mission.

Responsibilities include preparing for services, handling documents, assisting with remains as permitted by law, driving vehicles as needed, and coordinating on-site setup and guest services.

Qualifications

High school diploma or equivalent.
Previous customer service and/or sales experience preferred.
Proficient with MS Office suite and databases; ability and willingness to learn required.

Responsibilities

Prepare for services: set up floral arrangements, chairs, caskets, urns, photos, keepsakes and store items.
Prepare service documents related to services, cremations, and maintenance.

Skills

Compassion

Verbal communication

Written communication

Professional demeanor

Team player

Education

High school diploma or equivalent

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
Prepares documents related to services, cremations, maintenance, as directed by management
Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
Run errands such as for floral delivery, picking up of supplies, documents, etc
Serves as an usher and may park cars or perform any transportation requirements.
Drives Funeral Home vehicles for services and picking up families
Ensures refreshments are available (where allowed by law)
Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
Prepares documents related to services, cremations, maintenance etc.,
Greets and receives client families and / or other persons entering the office for information and assistance
Accommodates the needs of the family during a service and/or visitation
May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

High school diploma or equivalent

Experience

Previous customer service and/or sales experience preferred
Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses